Happy Customers at Matthews Ford in Norwich

"Great Car Buying Experience"
by Michelle K. | June 2018
I went in with an idea of what I wanted , but no specific vehicle in mind. Jack was wonderful! He searched for just the right car, scheduled a test drive around my schedule, worked with Scott to get it financed, and even worked late to put me into my new ride! The whole process went so smoothly- and quick - I will start my next vehicle search at Matthews.


"Everyone that I deal with is friendly and knowledgeable"
by J Matt | June 2018
While I didn't purchase my vehicle here, I do bring it here for all service and maintenance. There is a nice waiting area with coffee and bottled water and when your vehicle is ready, you're personally briefed on what was done etc. Everyone that I deal with is friendly and knowledgeable. 👍


"Excellent Car Buying Experience"
by William B. | April 2018
Excellent car buying experience, I would defiantly recommend Matthews. Very happy with the way my family and I were treated from start to finish. The finance and management team was also very professional and went above and beyond to guarantee a great experience.


"Best Dealership in Chenango County"
by 2243mg | January 2018
Best Dealership in Chenango County...Entire staff is always very helpful plus it's great that Matthews invested in updating the dealership to provide a Great experience for customers.


"I recommend Matthews Ford if you're looking for top tier service"
by Barry S. | December 2017
Excellent customer service. The process was smooth and the sales team are very friendly. When I walked in I had no idea what to expect but by the end of the process I was able to leave feeling very confident in my purchase. I recommend visiting Matthews ford if you're looking for top tier service.


"Doesn't get any easier than that"
by Augie F. | October 2017
21 hours from 1st visit till I drove home in a new pickup! Doesn't get any easier than that.


"The entire experience was great"
by Art | November 2016
I purchased a 2015 Ford F250 in August 2015. The entire experience was great. They gave me a great trade for my 2011 F250. The price for my new vehicle was better than any other dealer within 30 miles of Binghamton. The sales person, Gary Tackabury was very knowledgeable. Service staff went over all of the new truck's features before I left the lot. I had my first oil change and service inspection at Matthews as well. The service staff answered all of my questions and showed me some of the critical parts on my diesel truck.


"Everything went very smooth"
by Mike | November 2016
I just purchased a new F150 from Matthews Ford. Nathan Gordon was my sales consultant. Nathan was extremely helpful and was able to answer all my questions. Everything went very smooth. THANK YOU NATHAN.



"I will purchase from them in the future"
by Natasha F. | September 2016
Mike Grant and the Matthews Ford team were great while purchasing my current vehicle. I will definitely purchase an SUV from them in the future.



"Kevin and Kelly were wonderful!"
by Mary Ann L. | August 2016
Our truck starting giving us warning messages we had never seen before. It is a Saturday so we started to call Ford dealers in the area. Called 5. 2 Were closed. Someone knowledgeable at one explained what he thought was wrong and gave us a list of other dealers in the area. 1 said they couldn't even see us for 4 weeks. Not even to reset the warning. Other two didn't have people who could work one on our truck. We called Matthews and spoke with Kelly. She was wonderful and explained that they were open until 2 if we could get there and they could see what they could do. I didn't mention that we were towing a 39 ft 5th wheel. We got there and they took us right in and all they needed to do was reset the warning. They checked all else out and everything was fine. Then they washed the outside of the truck. After 2 weeks of rain in gravel/dirt RV parks it needed it. What a pleasant surprise. Kevin H was our tech and he and Kelly were wonderful. Super nice people. Highly recommend them. We have a 2015 dually supercab diesel. Thanks Kelly & Kevin


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